Privacy policy

Basic information about the protection of personal data transferred to Taha is given below:
Law No. 6698 on Personal Data Protection (“KVKK”) m. In order to fulfill the obligation arising from Article 10, The attention of our customers and third parties who use the TAHA BRAND Online Store are drawn to the following explanations:
Taha reserves the right to update the text of this statement on the protection of personal data at any time within the framework of changes that may be made in the current legislation.

1)- What is the legal basis for TAHA BRAND’s collection of personal data?
There are regulations in various laws regarding the use of personal data of our customers. Principles for the protection of personal data are defined using KvKK. Moreover, Law No. 6563 Regulating Electronic Commerce includes a provision on the protection of personal data. Penal sanctions are envisaged in some cases for the protection of personal data through the provisions of Turkish Penal Code No. 5237.
It is necessary to collect and use data in order to fulfill our obligations arising from Law No. 6502 on Consumer Protection and the Regulations on Remote Contracts.

2)- What methods does TAHA BRAND use to collect personal data?
– Data provided by our customers who transact on www.tahabrand.com are processed by Taha Brand in accordance with our customers’ consent and the provisions of the legislation.

– www.tahabrand.com website, Owned by TAHA BRAND TEKSTIL, It is a site that uses cookies, which allows the discovery of the device by storing it in the Internet browser or the hard disk of the device used.

– In order to provide a better service to its visitors and within the framework of its legal obligations, www.tahabrand.com will collect, process and share it with third parties and securely store your browsing information, Provided that they are not used outside the purposes and scope specified in this Statement on the Protection of Personal Data.

– Information cookies, log files, and/or blank gifs and/or store information that you collect through external sources to create a summary of your preferences. In order to offer special promotions, promotional and marketing, improve the content of the Website according to you or determine your preferences; It can monitor your browsing information and/or your usage history on the Site.
– www.tahabrand.com may match information collected from you on the Site in various ways, such as information collected online and offline, or at different times, and use this information with information from other sources such as third parties.

We use two types of cookies throughout our websites, These are both session cookies and persistent cookies. The session ID cookie expires when the browser is closed. A persistent cookie remains on your hard drive for a long time.

Cookies; Use it to remember the choices you make and to personalize your use of the website. includes your password and keeps the website open, This saves you the hassle of entering your password more than once per visit, It is used to determine how you use the website, Including where you are connected to www.tahabrand.com, what content you view on the website, and for how long.

www.tahabrand.com cookies may also use “advertising technology” to provide you with advertisements that they think may be of interest to you when you visit the search engines and/or websites and/or websites where the website is advertised. Advertising technology uses information about your previous visits to the website and the websites where the website advertises, In order to serve you personalized ads. When you view these ads, A third party cookie may be placed in your browser so that the website can recognize you.

• Your web analytics service Google Analytics uses cookies to analyze how users use the website.
For more information about Google’s privacy practices, Please visit the Google Privacy and Terms webpage: http://www.google.com/intl/en/policies/privacy/

• Facebook Facebook
For more information about Facebook’s privacy practices, Please visit Facebook’s data policy: https://www.facebook.com/privacy/explanation/

3)- For what purposes does Taha Brand use personal data?
Taha Brand will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by legislation. Your personal data is used for the following purposes:
– Confirm the identity information of the buyer, shopper and visitor/visitor via the website.
– Register the address and other necessary contact information.
To communicate with our customers about the terms, current status and updates of the contracts we have entered into under the relevant articles of the Distance Sale Contract and the Consumer Protection Act, and provide the necessary information.
Arrange all records and documents that will be the basis of the transaction in electronic media (internet/mobile etc.) or paper media.
– To fulfill the obligations undertaken in accordance with the contracts we have entered into under the Distance Sale Contract and the relevant articles of the Consumer Protection Act.
To provide information to public officials on matters relating to public safety upon request and in accordance with legislation.
– To provide our customers with a better shopping experience, To let our customers know about our products that may be of interest to them, “Taking into account the interests of our clients” to transfer campaigns.
– to increase customer satisfaction, To be able to recognize our customers who are shopping from websites and use them to analyze the customer environment, and use them in various marketing and advertising activities, Organizing surveys in electronic and/or physical form.
– To provide suggestions to our clients through our contracting organizations and solution partners, To inform our customers of our services.
– To be able to evaluate customer complaints and suggestions about our services.
To fulfill our legal obligations and use our rights arising from current legislation.

4)- How does Taha Brand protect your personal data?
The privacy and security of your personal data are among our top priorities. Your personal data that you submit to Taha Brand is protected
– Via the website, mobile site and mobile application using SSL technology.
Personal data means any information that makes you personally identifiable or identifiable.

5)- What is the legal reason for processing your personal data?
Your personal data at the address is processed for the above purposes, Based on the grounds for legal compliance specified in Articles 5, 8 and 9 of the Personal Data Protection Act and listed below.
– based on the legal reason clearly stated in the legislation to which our company is subject, in particular Law 6563 on the Regulation of Electronic Commerce, Turkish Commercial Law No. 6102, Turkish Penal Code No. 5237 and Law on Consumer Protection No. 6502; Fulfill our obligations arising from legislation, Especially activities to ensure the security of operations on the company’s store, To carry out information security operations, To ensure that activities are carried out in accordance with the legislation.
– based on the legal reason why the processing of your personal data is necessary, provided that it is directly related to the creation or performance of the contract; Carry out the activities of concluding contracts on our store under the relevant articles of the Consumer Protection Act, such as distance sales contracts, and carry out activities to realize your purchases, conduct and control the business activities of the company, tracking deliveries, and to submit your requests, complaints and suggestions regarding our products and services. Evaluation, implementation and control of financial and accounting operations, and carry out communication activities.
– based on the legal reason for our company to fulfill its legal obligations; fulfill the legal obligations specified in the decisions, manuals and guidelines published by the relevant authorities and/or in the secondary legislation to which our company is subject, Especially the regulation related to remote contracts and the regulations for service providers and intermediary service providers in e-commerce, and to inform authorized persons, institutions and organizations, and ensure that activities are carried out in accordance with the legislation, and follow-up and implementation of legal affairs, Executing financial and accounting works.
– based on the legal reason why data processing is mandatory to establish, exercise or protect the right; Implementation of legal affairs and litigation.
– based on the legal reason why data processing is mandatory for the legitimate interests of our company, provided that it does not prejudice fundamental rights and freedoms; Carrying out activities to develop and improve the products and services offered by our company.
– based on the legal reason for your express consent; Transfer of personal data abroad.

6)- What personal data is processed by Taha Brand?
Those who are defined are:
A- They accept the terms of purchase on the Taha Brand store, log in from the website and/or purchase products on the store as customers.

b- Those who: They log in from the website and/or visitors, guests and/or followers of products on the store as “non-customers.”

If you become a Taha Brand customer, If you are not a customer of Taha Brand, Your personal data may be processed below:
Your identity information: name, surname, gender and age, TCKN (Processed in accordance with legislation only if you purchase any goods and products.
Your contact information: Your mobile phone number, delivery address and email address.
Client’s private transaction information: Customer name, order information and invoice, and special delivery transaction information, and transaction history information relating to your purchases, and information of your request and complaint, and information that you personally share in your comments and questions if you comment on products on the Platform and/or ask a question with Taha Assistant. Information about the content of the conversation that took place through the chat channel.
Your transaction security information: IP address information, password and password, and cookie information.
Your legal transaction information: information in correspondence with authorized persons, institutions and organizations, and request information about your legal information in our claims and enforcement files.
Audio recording information: Your voice recording in the event of a call to the call center.

7) What are the purposes of processing your personal data and methods of collecting it?
your identity and contact information and the security of your transaction with customers; Within the scope of our contractual relationship, It is automatically collected and processed in an electronic environment from you or a website for the following purposes.
– Executing the processes of creating and executing the contract.
Implementation and supervision of financial and accounting operations.
Implementation and supervision of the company’s business.
– Executing billing operations.
Implementation of logistical operations and shipping activities and follow-up of deliveries.
– Make purchases on the Website and confirm transaction identification information.
– Carrying out activities to provide you with a better shopping experience and to increase your satisfaction, Especially for use in various marketing and advertising activities if you obtain your express consent, To provide products suitable for your preferences.
– to increase customer satisfaction, Recognize our customers who shop in the store and use them to analyze the customer environment, To carry out activities to develop and improve the products and services offered by our company.
Conducting strategic analysis studies.
– Implementation of communication activities.
Provide information about products that you may be interested in.
– Communication and reporting of terms, current status and updates of contracts concluded on our store under the relevant articles of the Distance Sale Contract and Consumer Protection Act.
– Informing you of developments, opportunities and innovations at Taha Brand, If you get your express consent.
– To get to know our customers who are shopping from the website, and carrying out activities for their use in analyzing the client’s environment, And conducting opinion polls in the electronic and/or physical environment through the contracting institutions in this context.
– Evaluate your requests, complaints and suggestions regarding our products and services.
– Implementation of after-sales support services for goods and services.
– Implementation of information security operations.
Ensure the security of operations in relation to the Taha Brand platform.
Ensure that activities are carried out in accordance with the legislation.
– Follow-up and implementation of legal affairs.
Providing information to authorized persons and institutions, accredited organizations, and general.

your legal transaction information; Within the scope of our contractual relationship, It is automatically collected and processed in an electronic environment from you or from a mobile application or website for the following purposes.
– Executing the processes of creating and executing the contract.
Implementation and supervision of the company’s business.
– Evaluate your requests, complaints and suggestions regarding our products and services.
– Implementation of information security operations.
Ensure the security of operations in relation to the Taha Brand platform.
Ensure that activities are carried out in accordance with the legislation.
– Follow-up and implementation of legal affairs.
Providing information to authorized persons, institutions and organizations.

your audio recording information; If you call the call center, It will be collected and processed for the following purposes.
– Executing the processes of creating and executing the contract.
– Implementation of communication activities.
– Carrying out activities aimed at providing you with a better shopping experience and increasing your satisfaction, Especially with the implementation of campaigns, and offer products appropriate to your preferences.
– Carrying out activities to develop and improve the products and services offered by our company.
– offer products that you may be interested in, Taking into account your interests.
– Communicate and report on the terms, current status and updates of contracts concluded on our platform under the relevant articles of the Distance Sale Contract and Consumer Protection Act.
– Informing you of developments, opportunities and innovations at Taha Brand, If you get your express consent.
– To get to know our customers who are shopping from the website, and carrying out activities for their use in analyzing the client’s environment, And conducting opinion polls in the electronic and/or physical environment through the contracting institutions in this context.
– Evaluate your requests, complaints and suggestions regarding our products and services.
Ensure security of operations in relation to the Taha Brand platform.
Ensure that activities are carried out in accordance with the legislation.
– Follow-up and implementation of legal affairs.
Providing information to authorized persons, institutions and organizations.

8)- To whom does Taha Brand transfer and share your personal data and for what reasons?
– Personal data is not transferred to third parties without the consent of our customers.

– Personal data is transferred to contracting third parties in order to provide the services we undertake and to control the quality of the services provided.

– Take the necessary technical and administrative security measures and carry out or control commercial activities, Ensuring business continuity and the operation of digital infrastructures requires a continuous flow of data with various stakeholders, We transfer the personal data that we process to third parties for certain purposes. It is very important that your personal data is accurate and up-to-date so that we can fully and correctly fulfill our contractual and legal obligations. to make the shopping process, We work with various business partners, industrial, commercial and service providers.

To carry out deliveries of the products you have requested, and manage requests for assistance and support for your operations, and carry out activities to develop and improve the products and services offered by our company, Which provides you with a better shopping experience and to the extent necessary, ensuring business continuity, and ensuring information security, and based on legal reasons that are clearly stated in the legislation to which our company is subject and are necessary to fulfill its legal obligation, it is necessary for the creation or performance of the contract;
– Your personal data is shared with Taha Brand contributors, With our local/foreign direct/indirect subsidiaries.

– Institutions and organizations partner in the program with which we cooperate to implement our activities.

With local/foreign persons and organizations from which we obtain data storage services.

With local/international companies with whom we have an agreement to send commercial emails to our customers.

– Companies and other domestic/foreign third parties and our relevant business partners within the scope of various marketing activities in order to provide you with better service and customer satisfaction.
– With the seller of the product and the service provider in order to carry out the purchases.
– With the seller of the purchased product, shipping companies and private carriers.
With the person to whom the product will be delivered on your behalf and/or for the purpose of carrying out logistics activities and tracking deliveries.
– our consultants, service providers, banks, and financial advisors in order to carry out the billing processes.
Business partners and other service providers that provide call center services for the delivery of sales of goods and services and after-sales support services.
With business partners and service providers that provide services in quality control, complaint management, and risk analysis.
With our business partners, consultants, service providers, banks and financial advisors to manage financial and accounting operations, identify and assess risks and prevent fraud.
– With the e-invoice business partner to send the e-invoice to the customer electronically. With shipping and courier companies to deliver contracts or physical invoices, With our business partners who provide special integration services, independent audit, customs, A financial advisor/accounting services.
– In order to fulfill tax obligations, TC collection bills and receipts with Treasury and Finance officials.
With our business partners and service providers who provide, operate or service our IT infrastructure.
With our business partners who provide services in risk management and financial reporting processes.
– based on the legal grounds that the processing of data is obligatory to create, use or protect a right, It is clearly stated in the legislation to which our company is subject, They are necessary to fulfill their legal obligations;
With attorneys, auditors, forensic experts, security consultants, tax consultants and other third parties and business partners from whom we receive advice and services in the context of fulfilling legal obligations.
With authorized public institutions and organizations such as regulatory and supervisory institutions, courts and enforcement offices.
– may be shared with other public institutions or organizations authorized to request your personal data, With our domestic and/or foreign affiliates, suppliers, business partners, contracting banks, and third parties from whom we purchase products or services.
Payments: We offer paid products and/or services and use third party payment collection services for payment processing (such as payment processors).
We will not store or collect your payment card details. This information is provided directly to the third-party payment processors whose use of your personal information is subject to their privacy policy. These payment processors adhere to the standards set by PCI-DSS as administered by the PCI Security Standards Council, It’s a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure processing of payment information. When you purchase our services, We will also collect transaction information, which may include billing and mailing address, and other payment related information.

– The necessary technical and legal measures are taken to prevent violations of rights during the transfer of data to third parties. However, taha is not responsible for breaches of third party data protection policies risks and third party liability.

9)- How long is your personal data stored?
According to the Electronic Commerce Regulatory Law No. 6563; Approval records retrieved 1 year from this date The contents of the commercial email and any other records related to the shipment are kept for a period of three years for submission to the relevant ministry if necessary. after the deadline, Your personal data will be deleted, deleted or anonymized by our company or at your request.
If you leave a comment, The comment and its metadata will be preserved indefinitely. This is so that we can recognize and approve any follow-up comments automatically instead of keeping them in a review queue for approval.
If you have an account and are logged into this site, We will set a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is discarded when you close your browser.
When you log in, we also set up several cookies to store your login information and display options. Login information cookies remain for two days, Display options cookies remain for a year.
For users who have registered on our website (if any), We also store the personal information they provide in their user profile. All users can see or modify their personal information at any time (except that they cannot change their username). Website administrators can also see and edit this information.

10)- How can I ensure that the data is up-to-date and correct?
According to Article 4 of the KVKK, Taha Brand is committed to keeping your personal data accurate and up-to-date. in this context, to fulfill
Taha Brand, with its obligations arising from current legislation, Our customers are required to share accurate and up-to-date data with Taha Brand. If your data has been changed in any way, We ask that you update your details by contacting us through the contact channels listed below.

11)- How can I be notified of legislative changes related to personal data?
The rights you have according to the KVKK are taha’s obligations. We would like to inform you that we process your personal data with this awareness and to the extent required by legislation, In the event of legal changes, We will update this information on our page in accordance with the new legislation, You can easily follow updates on this page at any time.

12)- What are your rights and obligations regarding your personal data?
Your rights in Article 11 of the KVKK Personal Data Protection Act are as follows;
Being the owner of personal data:
Knowing whether your personal data is being processed or not.
– Requesting personal information in the case of processing your personal data.
The purpose of processing your personal data and to learn if it is used appropriately.
Knowing the third parties to which your personal data is transferred inside or outside the country.
– In the event that your personal data is incomplete or incorrect, you have the right to request that they be informed of the correction of your personal data.
– Although it has been processed in accordance with other relevant provisions of the KVKK Personal Data Protection Act.
– request the deletion or destruction of your personal data if the grounds requiring processing are terminated and request that the transaction be notified
– In this domain to third parties where your personal data is transferred.
– Objection to the emergence of a result against the individual through the analysis of data processed exclusively through the systems
– The mechanism.
– You have the right to claim compensation in case of unlawful processing of your personal data.
Activation date: 30/12/2021