Contact information

Contact Us

Visit our store

TOMTOM MAH.
POSTACILAR SK.
ŞAUP APARTMANI NO: 1 A
BEYOĞLU/ İSTANBUL

}

work hours

Mon – Fri: 9:00 AM – 8:00 PM
Sat: 10:00 AM – 5:00 PM

Most Frequently Asked Questions

Most Frequently Asked Questions

Is my data safe and confidential?

Your personal data that you submit to Taha Brand via the Website is protected using SSL technology.

How can I contact you?

You can contact us through e-mail or via WhatsApp.

Are there taxes on purchase?

No taxes are taken from the buyer on goods and products when exporting.

Is the electronic payment feature available to you?

Yes, the electronic payment feature is available to us.

What international shipping methods are available to me?

We offer you international shipping methods, Which can be divided into two categories: Regular mail service and express companies.
And excellent (air – land – sea freight).

What are the customs duties?

The buyer is solely responsible for covering such kind of additional costs. Since these fees and restrictions vary according to the customs laws of each country, we cannot give their cost

Can I get a tracking number?

Yes, All parcels are for air shipments only sent with tracking numbers. You will be able to track your shipment from your account once the package has been shipped.

I received the parcel. But it is damaged / some purchases are missing. What should I do?

Important: When you notice any problem when you receive the package, You should make sure that the package is kept in the same condition it arrived in for it to be checked by the shipping service office.
Once you have submitted your application, Please send the following photos to:
1. A copy of the complaint registered with the local post office (another complaint form is available at the local post office).
2. Photos showing the condition of the parcel (for the outer box and contents together).
3. Pictures of any damage to your purchases.

For express shipping services:
Please contact the shipping company’s office directly within the permitted period shown below to register a complaint:
– UPS: Up to 14 days after the date of delivery.
FedEx: Up to 21 days after the date of delivery.
– SF Express: Up to 7 days after the delivery date.
– DHL: Up to 30 days after the date of shipment.
Once the complaint is submitted to the shipping company’s office, Please send us the following pictures:
1. Photographs showing the condition of the parcel (outer box and contents together).
2. Pictures of any damage to your purchases. Some shipping companies will not start an investigation unless the “person who received the package” reports it to the shipping company’s office first.

Please note that a courier service personnel may come to the mentioned delivery address to check the status of the damaged package that was reported during the investigation process.

Is there a minimum order quantity?

There is no minimum order quantity.

What are the benefits of buying from Taha store?

Cheaper prices: Buy directly from TAHA BRAND and benefit from much cheaper prices compared to traditional store prices.
Availability of products: Avoid problems such as “Product out of stock” or “Out of stock” by ordering as you wish directly from the main supplier.
– The price of any product often changes upon purchase, This depends on the quantity ordered.

How do I place an order?

All you have to do is select the merchandise you want to buy and send the order request to the store.

Can I cancel the order?

You will be able to cancel as per the contract terms of each order.

Why is it a good idea to shop with us?

Hundreds of products are waiting for you here .

Connect with us

Leave us a message

You will be answered within 24 hours.

0
    0
    سلة المشتريات
    Your cart is emptyGo to the store